Advanced Quality Manager

£Competitive + 27 Days Holiday, Bonus, Pension, Free Onsite Gym

Malmesbury

Description

The Advanced Quality Manager will ensure that all risks to supply chain and manufacturing quality are understood, mitigated and performance proven to defined targets. You will own and drive alignment of product design to supply chain and manufacturing capabilities.

Market Overview

Home to our global Research, Design and Development centre and all of our Commercial functions, Dyson HQ is tucked away in countryside famous for the railway tunnels and bridges of Isambard Brunel, who revolutionised modern engineering. Our secluded location helps us to protect our ideas and stay independent-minded. Yet nearby are the fashionable cities of Bristol and Bath (where a young James Dyson invented cyclone technology). The building is the heartbeat of Dyson. Over 1,500 people, including James himself, spend their days strategizing, inventing technology and telling the Dyson story to the world. From 2016, our HQ will begin doubling its footprint with an ambitious new expansion.

Function Overview

Dyson machines are built to last, as well as perform. To do this we invest heavily in performance and reliability testing, building our own machines to test our machines. 24 hours a day, seven days a week we put them through their paces. We analyse data and customer feedback, relentlessly improving product safety, reliability, usability and customer satisfaction. Each generation of Dyson technology must set the benchmark for the next. And with so many new categories on the way, our Global Quality & Reliability team will need to be more inventive than ever.

Accountabilities

The Advanced Quality Manager will ensure that all risks to supply chain and manufacturing quality are understood, mitigated and performance proven to defined targets. You will own and drive alignment of product design to supply chain and manufacturing capabilities. This is a technically focused role, which will give you the opportunity to work across Research, Design and Development (RDD), procurement and external suppliers.

  • Driving / supporting the identification of NUDDs (New Unique Difficult Different) early on in the product design phase.
  • Translation of NUDDs in to CTQ’s (Critical to Quality) that identify design or manufacturing (including test) critical control points
  • Relate design or supply chain and manufacturing risk to cost of poor quality and poor reliability
  • Understanding and influencing design/performance requirements to align/meet supplier or contract manufacturer’s capabilities
  • Guide/influence Dyson generated specifications (including drawings) to include all necessary requirements to control the identified and agreed CTQs.
  • Identified CTQ control points are reviewed, understood and agreed with receiving teams 
  • Ensure that all supply chain risks and actions have accountability, timely delivery and closure of all risks and actions prior to ramp
  • Coordinate the generation of technical checklists to be used in conjunction with related supply chain selection/assessments and development
  • Coordinate communication of manufacturability and supplier readiness status to all key stakeholders
  • Delivery of the above and measured through key SC&M Quality metrics
  • Supplier audits, assessments, conclusions and recommendations
  • Supplier quality development relating to gaps identified during audits / assessments
  • Support the supplier selection process by providing technical capability and quality audits of potential suppliers.

Skills

  • Significant experience managing/leading technical and quality change programmes / projects in similar industries.
  • Effective influencing skills across the wider business including all functions within Dyson.
  • Clarity of communication – both upwards, peers and across multiple countries and both 1:1 and in small group interactions at all levels
  • Strong background in either operations, engineering or quality and project management – to provide the fundamental understanding of day to day business operational and manufacturing risk
  • The ability to balance the day to day challenges of multiple projects, progress reporting, working across time zones and cross-functional teams.
  • Tenacious approach to working – balancing technical performance requirements, quality and manufacturing risks, problems and root cause solutions are rarely straightforward and involve people, processes and systems – their effective systemic resolution is unlikely to be trivial.

Benefits Overview

Dyson monitors the market to ensure competitive salaries and pension contributions. Beyond that, you’ll also enjoy a profit-related bonus, generous leave and life insurance. But financial benefits are only the start of a Dyson career. Rapid professional growth, leadership development and new opportunities abound, driven by regular reviews and dynamic workshops. And with a vibrant culture, flexible working hours, the latest devices and a relaxed dress code reflecting our engineering spirit, it’s an exciting team environment geared to creativity, innovation and ambition.

Posted: 11-Nov-2016

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