Apprentice Corporate Social Responsibility (CSR) Coordinator

£15,500 per annum, plus bonus and training

Malmesbury, Wiltshire, plus occasional offsite training in either Bristol or Reading


CSR at Dyson encompasses a variety of global projects to address the environmental impacts of our products, our operations (buildings, travel, cafes etc.) and our suppliers. An example would be changing offices and stores to renewable energy tariffs. It also includes some people based projects, to address the well-being and education of employees, students and local communities, for example donating products and parts to a local children’s charity.

Market Overview

Home to our global Research, Design and Development centre and all of our Commercial functions, Dyson HQ is tucked away in countryside famous for the railway tunnels and bridges of Isambard Brunel, who revolutionised modern engineering. Our secluded location helps us to protect our ideas and stay independent-minded. Yet nearby are the fashionable cities of Bristol and Bath (where a young James Dyson invented cyclone technology).

Function Overview

Dyson’s impact on the environment and society starts and ends with our technology. Sustainable engineering is at the heart of the lifecycle of Dyson machines – from design, sourcing and manufacture, to logistics and end of life. Our CSR team works with Dyson engineers to improve the environmental performance of our machines and operations. They oversee responsible sourcing – procuring materials and parts manufactured in a responsible manner from legitimate sources, ensuring fair conditions for the workers in the Dyson supply chain. And communicate our approach, internally and externally.


An Apprentice CSR Coordinator will be trained in the following duties during their apprenticeship training, and will be expected to be responsible for these duties on completion of their training:

Project coordination: Contributing to project project and budget plans and timelines, liaising with internal and external colleagues, arranging meetings, drafting agendas and taking actions/minutes, assisting with the collection of project feedback to understand if a project is successful.

Research: Assisting with project-related research through various channels and condensing into an information factsheet, keeping up to date with CSR/sustainability issues and news.

Stakeholder & event management: Maintaining a database of stakeholders (internal and external), drafting quarterly updates and managing CSR webpages, organising quarterly CSR ambassador meetings and an annual CSR Summit.

Analysis & reporting: Collating CSR-related data, keeping a database of CSR survey/assessment questions and model answers.

Enquiry handling: Receiving and directing enquiries from employees, customers, retailers and suppliers, escalating popular enquiry topics for action.

The Apprenticeship

The apprenticeship training will be delivered by our trusted training provider, QA Limited. You will work towards achieving a City & Guilds Level 3 Diploma in Business Administration.

The apprenticeship will approximately 15 months to complete. You will occasionally attend offsite training one of QA's local training centres, in either Bristol or Reading, all other training will be delivered onsite at Dyson HQ.

You will study a variety of modules, including but not limited to:
  • Principles of Business Communication & Information
  • Principles of Administration
  • Principles of Business


We assess each application on its merits, but typically we ask for a minimum of 4 GCSEs at grade A*-C including English, Mathematics and Science. Ideally you will also have completed 2 A Levels or a BTEC (or equivalent) by October 2017, including a C or above in at least one Science, Technology, Engineering or Maths (STEM) subject, or Geography.

We're looking for people who demonstrate the drive, enthusiasm, self-motivation, teamwork skills and initiative required to thirve at Dyson. You’ll need to be have an interest in problem solving, be well organised and have good time management skills, and be able to work conscientiously without direct supervision. Good written and verbal communication skills through a variety of channels, including documentation, face to face and over the phone, are a must.

An interest in physical geography, the environment, sustainability and/or technology would be desirable. It would also be useful to have a good working understanding of Microsoft Applications (including Powerpoint, Excel, Word) and the ability to travel if required.

Benefits Overview

All tuition fees will be paid and you will be provided with a Dyson laptop for work and apprenticeship-related study. You will be a full time, permanent Dyson employee with a competitive salary and have the opportunity to get involved in wider Dyson events, such as the Christmas and summer parties.

Dyson monitors the market to ensure competitive salaries and pension contributions. Beyond that, you’ll also enjoy a profit-related bonus, generous leave and life insurance. But financial benefits are only the start of a Dyson career.

Rapid professional growth, leadership development and new opportunities abound, driven by regular reviews and dynamic workshops. And with a vibrant culture, flexible working hours, the latest devices and a relaxed dress code reflecting our engineering spirit, it’s an exciting team environment geared to creativity, innovation and ambition.

During the application process, your CV may be shared with our trusted training provider in order to confirm your eligibility for the apprenticeship. For more information on how we use you your personal information, please visit the Dyson Privacy Policy.

Posted: 11-Oct-2017

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