Apprentice Project Manager – Claims

£15,500 per annum, plus bonus and training

Malmesbury, Wiltshire, plus occasional offsite training in either Bristol or Reading


Claims Managers are responsible for making sure that any claims we make about a product can be backed-up by appropriate evidence. Claims could feature on the product itself, or may be stated in advertising or promotional material. An example could be: “Powerful digital motor. Designed for fast drying”. Sometimes, companies get challenged on their claims by groups such as regulators or competitors.

The Claims Manager’s job is to compile evidence to support the claim by gathering test data, e.g. ‘powerful’ and ‘fast drying’, in case we get challenged.

Market Overview

Home to our global Research, Design and Development centre and all of our Commercial functions, Dyson HQ is tucked away in countryside famous for the railway tunnels and bridges of Isambard Brunel, who revolutionised modern engineering. Our secluded location helps us to protect our ideas and stay independent-minded. Yet nearby are the fashionable cities of Bristol and Bath (where a young James Dyson invented cyclone technology).

Function Overview

The Claims, Standards and Insights team is the interface between Dyson’s engineers and its marketing team – it takes Dyson’s inventive technology and differentiates it by articulating compelling scientific proof. They’ve got privileged access to top secret developments in research and development and partner with engineers to ensure we develop world leading technologies. One foot in engineering, the other in creative communications, they are both technical and imaginative thinkers who use logic and creativity to solve problems and influence Dyson’s global success.


The Apprentice Project Manager – Claims will be trained in the following duties during their apprenticeship training, and will be expected to take responsibility for these duties on completion of their training:

Supporting Claims Managers by driving for results in the following areas:

Claims Substantiation: Coordinating the compiling of evidence to support claims from a range of data sets, identifying and challenging gaps in the data, and drafting risk-mitigating action plans.

Project Management: Planning the testing of a range of marketed products, managing budget, scheduling and sourcing sample machines, managing stakeholders across multiple functions at key milestones.

Advisory: Briefing Marketing and Creative teams as to what they can and can’t say about a product, documenting and reporting recommendations for advertising material, alerting the wider Claims Team where advertising and promotional material may not be compliant.

The Apprenticeship

The apprenticeship training will be delivered by our trusted training provider, QA Limited. You will work towards achieving a level 4 Associate Project Manager apprenticeship, including qualifications such as PMQ, APM (IPMA Level D) and Agile Foundation.

The apprenticeship will approximately 21 months to complete. You will occasionally attend offsite training one of QA's local training centres, in either Bristol or Reading, all other training will be delivered onsite at Dyson HQ.

You will study a variety of modules, including but not limited to:
  • Principles of Project Management
  • Agile Project Management Foundation
  • Business Case and Investment Appraisal
  • Planning, Risk and Quality
  • Running and Managing the Project


We assess each application on its merits, but we ask for a minimum of 4 GCSEs at grade A*-C including English, Mathematics and Science. You will also have completed 2 A Levels or a BTEC (or equivalent) by October 2017, including a C or above in at least one Science, Technology, Engineering or Maths (STEM) subject.

We're looking for people who demonstrate the ambition, enthusiasm, self-motivation, teamwork skills and initiative required to thirve at Dyson. You’ll need to be able to manage multiple projects at once, have good attention to detail, work accurately and demonstrate a commercial awareness. Good written and verbal communication skills through a variety of channels, including documentation, face to face and over the phone, are a must.

Previous study of English at GCSE grade B or above and/or A-level English would also be beneficial.

Benefits Overview

All tuition fees will be paid and you will be provided with a Dyson laptop for work and apprenticeship-related study. You will be a full time, permanent Dyson employee with a competitive salary and have the opportunity to get involved in wider Dyson events, such as the Christmas and summer parties.

Dyson monitors the market to ensure competitive salaries and pension contributions. Beyond that, you’ll also enjoy a profit-related bonus, generous leave and life insurance. But financial benefits are only the start of a Dyson career.

Rapid professional growth, leadership development and new opportunities abound, driven by regular reviews and dynamic workshops. And with a vibrant culture, flexible working hours, the latest devices and a relaxed dress code reflecting our engineering spirit, it’s an exciting team environment geared to creativity, innovation and ambition.

During the application process, your CV may be shared with our trusted training provider in order to confirm your eligibility for the apprenticeship. For more information on how we use you your personal information, please visit the Dyson Privacy Policy.

Posted: 11-Oct-2017

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