Atlassian Super User




The number of people using the Atlassian suite of tools in Dyson is growing steadily, with approximately 2000 active users. The use of Jira, Confluence and other tools within the Atlassian family is continually expanding to support an agile development model across all sectors of the business.

The Atlassian administrator is required to develop, configure & deliver the existing Atlassian toolsets used within Dyson, as well as additional applications & capability as these expand.

The successful applicant will work to deliver technical resolutions to issues & problems, improvements & enhancements, as well as delivering additional capabilities and applications to support the use of the Atlassian tools and applications within Dyson.

You will report to the Tools & Process technical lead, working closely with other members of the immediate team as well as other areas of the research department, IT, training and optimisation teams in the business.

Market Overview

In 2000, Dyson moved production from Malmesbury to Malaysia to be closer to our supply chains and open up international growth. The small team of 10 has now grown to almost 1,200 – forming Dyson’s second biggest global hub. Located in the exhilarating industrial heart of Johor, it’s also home to RDD, IT, operations,  finance, creative and HR.


The RDD facility is central to our plans to launch 100 new machines in the next four years. To meet these ambitions, we recently expanded the site to 30,000m², with 50 advanced technology labs and 700 new engineers. In the Dyson world, there’s no more exciting place to be.

Function Overview

When you invent something, the right technology to support it often doesn’t exist. So we make our own. From advanced systems, components and power supplies to building a digital motor from scratch, Dyson electronics engineers have enabled Dyson ideas to become reality. As our future products rely more on robotics, connectivity, and complex sensing and navigation technologies, our high speed electronics will stand us apart. From designing the hardware to the systems that make Dyson machines as reliable as they are intelligent, our electronics engineers are central to our most pioneering RDD.


  • Definition, management and maintenance of Atlassian add-ons and plugins

  • Develop appropriate Atlassian templates as the development team’s needs grow and change

  • Vetting new Atlassian feature ideas, configurations

  • Develop scripts to automate ways to manage the system and links with other systems     

  • Maintain up-to-date knowledge of the Atlassian products, administration best practices and product licensing

  • Support development team members to create a suitable collaborative and development environment throughout the project lifecycle

  • Engaged in business level discussions to understand the system requirements and translate to technical requirements for capability and configuration of Atlassian

  • Help to standardise  Atlassian use throughout the organisation


  • At least 3 years of hands on Atlassian administration experience using JIRA, Confluence, Portfolio, HipChat, Bamboo

  • Ability to document and communicate clearly

  • A love of process and process automation

  • Experience of software development and database querying/scripting

  • Working knowledge of either Agile (Scrum, Kanban) or Waterfall methodologies

  • Experience of working in Agile, Lean or Continuous Delivery teams

  • Ability to communicate effectively with engineering & business stakeholders

  • Self-starter and highly motivated 

Benefits Overview

Dyson Malaysia monitors the market to ensure competitive salaries, bonuses and pension contributions. Beyond that, you’ll enjoy generous leave, a transport allowance and medical care and insurance. But financial benefits are just the start of a Dyson career. Rapid professional growth, leadership development and new opportunities abound, driven by regular reviews and dynamic workshops. And with a vibrant culture, the latest devices and a relaxed dress code reflecting our engineering spirit, it’s an exciting team environment geared to fuelling and realising ambition.

Posted: 8-May-2018

Facebook LinkedIn Twitter Google Plus Viadeo