CAD Support Engineer
£Competitive + Bonus + Benefits + Gym
As a key member of the PLM technical team you will be responsible for the 1st line support of the CAD solution, along with escalations to the 2nd line support group.
The building is the heartbeat of Dyson. Over 1,500 people, including James himself, spend their days strategizing, inventing technology and telling the Dyson story to the world. From 2016, our HQ will begin doubling its footprint with an ambitious new expansion.
Developing groundbreaking technology takes more than engineering brilliance. It requires seamless integration of Dyson people, data, processes and business systems across multiple countries and functions. As Dyson grows into a multi-category global technology company. Coordinating development teams, providing strategic advice, and adopting the latest applications for leaner processes, instant data access and faster decision making. They’ll ensure Dyson brings better machines to market, quicker.
As a CAD Support Analyst that is a key member of the PLM technical team you will be responsible for the 1st line support of the CAD solution, along with escalations to the 2nd line support group. You will take ownership of requests and incidents logged via the local Service Desk, including those from the CAD Super User community and those re-directed from other Service Desks. You will provide high level Technical support to multiple end user groups.
You will help to manage the super user community and coordinate changes to business processes and CAD configuration. This will include training, updates, maintenance communications, change investigations, prototyping and presentations to the user community.
It is essential that you have experience of Siemens NX8.5 or above environments, including Modelling, Drafting, Large Assemblies and integration with Teamcenter and will have an understanding of Engineering requirements and processes.
It would be advantageous if you have knowledge or experience with Teamceter10, NX CAM, NX analysis and Mentor
Dyson monitors the market to ensure competitive salaries and pension contributions. Beyond that, you’ll also enjoy a profit-related bonus, generous leave and life insurance. But financial benefits are only the start of a Dyson career. Rapid professional growth, leadership development and new opportunities abound, driven by regular reviews and dynamic workshops. And with a vibrant culture, flexible working hours, the latest devices and a relaxed dress code reflecting our engineering spirit, it’s an exciting team environment geared to creativity, innovation and ambition.