Consumer Payments Analyst

£25,000 - £32,000 + bonus, pension, 27 days holiday and free onsite gym



An exciting new job opportunity has arisen within the Dyson Finance Centre of Excellence to support the business in ensuring the accurate application of direct consumer payments. Data integrity is key in this role, you will be responsible for preparing accounting entries, detailed reconciliations, monitoring and escalating areas of concern and supporting the business in developing processes. Global best practice will be directly influenced and evolved based on findings identified in these processes.

This is a crucial role in achieving our business aspirations to grow our direct sales; you will have great exposure to Dyson in several key business areas and be responsible for payments form website, customer present and customer not present transactions.

Market Overview

The building is the heartbeat of Dyson. Nearly 2,000 people, including James himself, spend their days strategizing, inventing technology and telling the Dyson story to the world. In 2017, our HQ will double its footprint with an ambitious new expansion.

Function Overview

Our Financial Accounting function provides the foundation for Dyson’s global commercial success. Creating and monitoring a framework of systems, processes and reporting that defines how we operate financially. The team forms a vital backbone of Dyson – encompassing our inventory, accounts payable and receivable, planning and analysis, and statutory reporting and consolidation. Delivering rapid performance insights and forecasting to help us stay ahead of the competition. And, in an organisation that doesn’t stand still, the team’s work is a growing challenge of ever-evolving numbers.


Consumer Payments • Preparing accounting entries for all direct payment methods, • Reconciling card payments and refunds to invoices for all direct payment methods. • Reconciling the online electronic accounts to ensure integrity of available funds is maintained and reported, • Reconciling and monitoring cash and cheque receivables for customer facing transactions, • Investigate and resolve any items that cannot be reconciled, for all of the above payment types, • Reduce the level/frequency of differences by working with the business to evolve and improve the relevant processes, • Support technical developments in direct consumer payments; recommend solutions based on reconciliation findings; participate in testing process enhancements; contribute to training and implementation as required, Risk Management • Reporting on fraud and risk to the business regarding payments, • Liaising with Fraud Investigator regarding fraud levels and working together on recommending improvements, • Working with Fraud Investigator to support disputing chargebacks, • Liaising with card acquirers and business stakeholders regarding risk settings, and future developments,


EXPERIENCE/QUALIFICATIONS • Preferably working towards a professional qualification, • Experienced in producing detailed reconciliations, including reporting on and resolving findings, • Good level of accounting skills, familiar with working in a financial accounting environment, complying with audit and policy requirements, • Experienced in building relationships with both internal and external customers, • Numerate and accurate, • Strong Excel skills, • Previous SAP accounting experience desirable, KEY COMPETENCIES • Strong attention to detail, • Excellent analytical skills, • Proactive approach to problem solving, • Drive for results, • Good prioritisation skills and able to work well under pressure, • Ability to work unsupervised/independently, cross functionally and using own initiative, • Team player, • Flexibility, • Excellent interpersonal & communication skills, • Ability to highlight potential process/system improvements.

Benefits Overview

Dyson monitors the market to ensure competitive salaries and pension contributions. Beyond that, you’ll also enjoy a profit-related bonus, generous leave and life insurance. But financial benefits are only the start of a Dyson career. Rapid professional growth, leadership development and new opportunities abound, driven by regular reviews and dynamic workshops. And with a vibrant culture, flexible working hours, the latest devices and a relaxed dress code reflecting our engineering spirit, it’s an exciting team environment geared to creativity, innovation and ambition.

Posted: 5-Jun-2017

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