Customer Service/ Sale Advisors - Full Time

£17,000 + sales bonus + 27 days holiday plus bank holidays

Malmesbury

Description

Dyson is all about problem-solving and our Contact Centre is no exception. We’re dedicated to delivering world class service and that means having a world class team.

We’re based in Malmesbury, Wiltshire and open 7 days a week, 8am – 8pm, Monday – Friday and 8am – 6pm at the weekends.

This is a permanent role which you will earn £17,000 (plus comisssion, OTE 20,600 - £26,600) by promoting Dyson and being passionate about being the best.

Market Overview

We’re Dyson, a global technology enterprise. Since 1993 we’ve been finding new ways to solve real-world problems – from vacuum cleaners with revolutionary cyclone technology, to a hairdryer with intelligent heat control. Our global headquarters, home to one of our global contact centres, is located in the Cotswolds where the Dyson story began. With machines spanning categories like environmental control, hair care, electric vehicles and much more, our technology interests are broadening. With that comes the need for more people to help deliver the best experience to Dyson owners.

Function Overview

Working as part of our friendly, professional team, you’ll be on the phones interacting with Dyson owners, creating customers for life. You’ll love getting to know about new Dyson technology, exciting customers and even securing a sale on the same call. We’ll all about innovation, so you’ll share our love of ideas and bringing them to life, whether that’s by improving products or processes, to ensure we deliver for our customers.

Accountabilities

Our contact centre is a fast paced and varied environment where you will be providing technical support over the phone to all Dyson owners. It’s a fun, diverse and dynamic role that could see you ordering parts, booking engineers or helping customers with their first machine. But whatever the task, you’ll see it as an opportunity to deliver sales through excellent service.

Skills

We’re looking for people who understand what it takes to exceed great customer service but who are also dedicated to continuously improving. If you’re motivated and have a positive approach and good people skills, we can teach you the rest. It’s your potential that we’re interested in. If you also enjoy working in a fast-paced environment, are results-focused and excited by the prospect of delivering sales, this is an excellent opportunity to build invaluable experience with a global technology company.

Benefits Overview

You may work a longer day but will have more days off in turn. You’ll also enjoy commission and additional sales bonuses based on your performance. Our culture is something we’re proud of too. Professional opportunities, leadership development and a relaxed dress code are just some of the reasons Dyson is different.

Posted: 12-Apr-2018

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