Retail Customer Advisor

€12 p/h

Dublin, City Centre

Description

Location: Arnotts, Dublin
Days: Saturday & Sunday
Hours: 10.5 hours per week
Job type: Fixed Term Contract

Forming part of the Ireland Sales team, the Dyson Experts are a national team whose objective is to drive sales and build brand advocacy within our retailers in the Ireland market. This is done through the active demonstration of Dyson products in our key retailer’s stores.

Please note the first part of the interview process is a pre-recorded interview which will be sent to you via email. Please look out for this and complete as soon as possible.

Market Overview

Dyson is rapidly expanding; in its new and core categories, and across all of its global markets. The next four years are going to be Dyson’s biggest and busiest yet. By 2020, we'll be hitting £4 billion in revenue. We'll have brought in 5,000 more people. And we'll have launched a further four brand new product categories. With this pace of growth, these ambitious plans, and the complexities of global expansion, it is natural that Dyson is now thinking about the best ways to organise itself and manage its exciting new product ranges to best effect.

Function Overview

Dyson machines work differently to others. So those who sell them need to think differently and understand complex engineering. Our Field Sales teams are experts who bring the retail world up to speed. And ensuring the Dyson brand stands out. It’s an energetic team in a fast-paced retail environment. And like everyone at Dyson, we constantly challenge how to make future technology even more successful.

Accountabilities

In store, your role will consist of:

  • Exciting customers by demonstrating the powerful features of Dyson products
  • Develop and drive sales aligned with business plan and targets
  • Be proactive by engaging customers and exploring their needs and requirements so you can demonstrate the Dyson product range, trading up as appropriate
  • Be accountable for the store presentation and ensure compliance with company standards

Skills

  • You’ll be a confident and professional customer service professional who loves a challenge and understands retail
  • You will be enthusiastic and passionate about new technology to engage in conversations with customers about how Dyson Technology can benefit them
  • An ambitious spirit will be necessary for ensuring growth within your store
  • Excellent communication skills and a real passion for best in-class customer experience will also be essential to your success

Benefits Overview

  • 27 days annual leave pro rata
  • Pension
  • Performance related bonus
  • Life Assurance
  • Discount on Dyson Machines

Posted: 1-Aug-2018

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