Retail Customer Advisor
Location: Norwich, Currys
Days: Friday to Monday
Hours: 30 hours per week
Job Type: Permanent
Forming part of the UK Sales team, the Dyson Experts are a national team whose objective is to drive sales and build brand advocacy within our retailers in the UK market. This is done through the active demonstration of Dyson products in our key retailer’s stores.
As Dyson’s most established market, the UK Sales team provides unique challenges to our growth. We thrive on confronting these head on: developing new categories, more targeted marketing and more engaging retail environments to fight off tough competition. It builds great camaraderie and cross-team support – and motivates us to set increasingly ambitious targets.
Dyson machines work differently to others. So those who sell them need to think differently and understand complex engineering. Our Field Sales teams are experts who bring the retail world up to speed. And ensuring the Dyson brand stands out. It’s an energetic team in a fast-paced retail environment. And like everyone at Dyson, we constantly challenge how to make future technology even more successful.
In store, your role will consist of:
- Exciting customers by demonstrating the powerful features of Dyson products in key retailer stores
- Develop and drive sales aligned with business plan and targets
- Be proactive by engaging customers and exploring their needs and requirements so you can demonstrate the Dyson product range, trading up as appropriate
- Strengthen our in-store presence and build relationships with store staff
- Be in charge of reporting your daily results via a dedicated platform
- Be accountable for your fixture and ensure compliance with company standards
- Manage your own point of sale and stock levels
- You’ll be a confident and professional sales person who loves a challenge and understands retail
- You will be enthusiastic and passionate about new technology to engage in conversations with customers about how Dyson Technology can benefit them
- An ambitious spirit will be necessary for ensuring growth within your store
- Excellent communication skills and a real passion for best in-class customer experience will also be essential to your success
- 27 days annual leave pro rata
- Performance related bonus
- Life Assurance
- Discount on Dyson Machines