Field Service Engineer - Netherlands

28,000Eur to 33,000Eur + bonus, pension

Nationwide - Netherlands

Description

Repairing and servicing all Dyson products within customers’ homes within your designated territory, you will show our owners really professional customer service and after-sales support. You’ll thrive in your virtually self-employed status, normally working from your own home. We are looking for Field Service Engineers based anywhere in The Netherlands.

Market Overview

The Field Service department is a key player in Dyson’s overall success, working directly with our Owners to provide great customer service, drive loyalty, demonstrate and sell our latest technology and deliver great results. 

Function Overview

Our Customer Service team epitomises Dyson’s problem-solving ethos. There’s no query our Field Service team can’t answer. And there’s no fault our Field Service engineers can’t fix.

Driven to turn owners into passionate advocates of the brand, our team makes each experience rewarding.

Accountabilities

This role has responsibility for the repair and service of all Dyson products within the customer’s home, providing a high level of professional customer service and after sales in a timely manner, whilst adhering to relevant Health and Safety requirements.

  • Complete all Dyson repairs proficiently and to the highest standard, ensuring where possible the problem is fixed on the first visit.
  • Fulfilling, where possible, the required jobs per day quota, planning your journey and organization with the help of Field Service Support.
  • Sell consumable products, warranty policies, accessories and machines directly to customers. Meeting targets set for sales revenue.
  • Cover a designated post coded area delivering high quality service to all Dyson customers
  • Control van stock and tidiness within company standards. Maintaining a clean van, ensuring that it is fit for purpose and presents a professional image

Skills

This is a great opportunity if you are keen to be mobile, meet people of all types and relish a high level of job satisfaction. We believe in nurturing talent and challenging people, so you'll get all the support and mentoring you need to succeed.

Benefits Overview

Dyson offers competitive salaries and pension contributions. Beyond that, you’ll also enjoy a profit-related bonus, competitive holiday allowance, and life insurance. But financial benefits are only the start of a Dyson career. Rapid professional growth, leadership development and new opportunities abound, driven by regular reviews and dynamic workshops. And with a vibrant culture, flexible working hours, the latest devices and our engineering spirit, it’s an exciting team environment geared to creativity, innovation and ambition.

Posted: 19-Oct-2017

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