Global Flagship Store Manager - NYC
Competitive salary and strong benefit package
New York, NY
Dyson makes machines. People make Dyson. Come join us.
Competitive Base Salary
Dyson Bonus Program
Paid Sick Time
Clothing Allowance Equipment to Ownership Program
Employee Equipment Purchase Program
As the Dyson Retail Store Manager, you will have full accountability for your store which encompasses every trading activity within including maintaining the overall Dyson reputation. You must be a strong people manager that knows how to build, train, inspire and lead a strong team. You must be able to prioritize a broad spectrum of work both inside and outside of the physical store environment as you will pivot from day to day store operations to participating in business reviews with Dyson leadership. Behind the scenes, you will oversee operations such as inventory and visual merchandising, and you will work closely with the marketing, PR, digital, sales and finance teams and leadership to develop a frequent calendar of events and promotions. Jointly with other members of leadership you will define and monitor key metrics that define success, from traffic generation to demos delivered to units sold to owner / shopper feedback. You will report results and recommend relevant actions to management.
Ultimately, you will be responsible for leading a team that is able to create shopper experiences that defy convention and are unique and new. Your love for technology and design means you will know each Dyson product inside and out and will be the first to learn, share, and inspire your team members about new initiatives. You must be an enthusiastic champion for the reputation inside and outside Dyson.
Dyson is a global technology company. Using a desire to make things work better as a catalyst for invention, our team of 3,000 engineers and scientists are passionate about developing technology that solves the problems others often ignore. From the world’s first bagless vacuum cleaner, to hand dryers that use 420mph sheets of air to remove moisture from hands, to a completely re-thought hair dryer with its motor in the handle, we are relentless about engineering better solutions. Dyson spends $8.8million a week on research and development and works with more than 40 universities worldwide to develop early-stage technologies.
Dyson has made a name for itself in the US and Canada with superior technology and hungry team that wants to win. Mexico is the next battleground in the Americas. Are you in?
As the Global Flagship Store Manager, you will have full accountability for your store which encompasses every trading activity within your P&L. You must be a strong people manager that knows how to build, train, inspire and lead a strong team. You must be able to prioritize a broad spectrum of work both inside and outside of the physical store environment as you will pivot from day to day store operations to actively participate and contribute in growing the Direct Retail channel. Behind the scenes, you will oversee critical business operations such as inventory management and visual merchandising. You will work closely with all cross-functional teams in sales, marketing, public relations, digital, and finance to drive your business and our channel.
Ultimately, you will be responsible for driving strong business results while leading a team that is able to create shopper experiences that defy convention. Your love for technology and design means you will know each Dyson product inside and out and will be the first to learn, share, and inspire your team members about new initiatives. You must be an enthusiastic champion for the reputation inside and outside Dyson.
- Minimum of 6 years of experience in a customer-facing, retail setting required
- 4+ years of retail management experience required
- Bachelor’s Degree strongly preferred or equivalent experience required
- Experience in leading sales and operations in a retail store required
- Experience managing a P & L strongly preferred
- Experience working with or in a premium or luxury brand strongly preferred
- Ability to understand the Dyson brand and uphold its integrity
- Must be a highly motivated, enthusiastic team player, driven by creating an innovative customer experience – directly and through a strong team
- Ability to motivate, inspire, and lead a growing team in an ever-changing business environment
- Dynamic, driven, energetic, engaging; ability to think analytically and drive results
- Excellent written and verbal communication skills with all audiences and levels of leadership
- Strong organizational skills, able to deal with multiple tasks simultaneously
- Ability to exercise sound judgment and independent decision making
- Ability to work a varied schedule including nights, weekends, and holidays if needed
- Ability to lift, push or pull up to 30lbs
Dyson US monitors the market to ensure competitive salaries, holidays and retirement plans. Beyond that, you’ll also enjoy profit-related bonuses and life and disability cover. But financial rewards are just the start of a Dyson career. Rapid professional growth, leadership development and new opportunities abound, driven by regular reviews and dynamic workshops. And with a vibrant culture, the latest devices and a relaxed dress code reflecting our engineering spirit, it’s an exciting team environment geared to fueling and realizing ambition.
Dyson is committed to providing reasonable accommodations to individuals with disabilities. If you are interested in applying for employment with Dyson and need a reasonable accommodation for any part of the application process, please send an e-mail with your contact information, the job number of the position for which you are interested in applying, and the nature of your request to email@example.com or call(312) 706-2260. Determinations of requests for reasonable accommodation are made on a case-by-case basis.