HR Operations Manager
Dyson began in 1993 with James Dyson and a handful of engineers questioning everyday products, thinking differently and making them better. We are now the world's number one vacuum cleaner manufacturer in the UK, US, Tokyo, Western Europe and Australasia. We've even branched out to improving commercial technology that frustrates us. The Dyson Airblade hand dryer dries hands in ten seconds, it is also the most hygienic and energy efficient hand dryer available.
The role will work closely with the HRBPs and other HR sections to develop HR operational priorities. The role will require the individual to maintain a fine balance between strategy and operations and managing HR Operations team in Malaysia. Provide professional Human Resources advice and support where appropriate.
Ensure execution of onboarding process such as induction program, SEA New hire announcement, completion of probation review, JDF and others.
Ensure execution of off-boarding process such as updating Dyson People, exit clearance and notification to the respective stakeholders.
Expat and foreign employees’ management- Ensure work permit applications and immigration matters are processed on a timely manner.
Maintain accurate personnel files and records by keeping the HR Database up to date.
Work closely with Finance on payroll matters and ensure accurate information send to payroll team in timely manner. Review payroll and HR processes where necessary
Review any Internal/External audit findings/issues which related with HR Operations and ensure that they are address accordingly.
Manage and work closely with insurance brokers on the yearly renewal process for Group Insurance Plan.
Ensure insurance activity such as GHS, GPA and GOP claim run smoothly and no operational issue or service interruptions.
Maintain accurate insurance information in HR Share Point
Support business initiatives through participating in multi-function project teams as required.
Managing country team and overview work done in SEA HR Operations
Maintain accurate information in the HRIS system
Provide SEA monthly headcount report SEA attrition to HRBP and any other HR report where necessary
Compliance, Policies & Procedures;
Work with in house legal team to ensure legal compliance.
Act as liaison to governmental compliance agencies as required.
Responsible for reviewing procedures and policies, employee handbook and ensuring they are updated, in line with industries best practices and legally compliant.
To maintain a full and up-to-date knowledge of employment law and human resources best practice
Reviewing SEA HR Operations processes
Establish and manage employee well ness programs.
Work closely with Communication Team on employee communication channels. Establish and run employee engagement activities such as People Champion
Managing disciplinary and grievance case
Industrial Relations Matters
Attend industrial court/IR related matters pertaining to employee dispute and mitigation meeting.
Maintain in depth knowledge of legal requirements related to HR, reducing legal risk and ensuring regulatory compliance
Working closely with the Talent Development Team in assisting in the delivery of manager Orientation Program, induction program etc.
Compensation and Benefits
Provide market best practices in terms of employee benefits and welfare.
Work closely with the Rewards team in reviewing and proposing innovative benefit solutions in Malaysia
- Progressive experience in the HR generalist or operations
- Has worked within a matrix environment and structure within a global organization
- Experience of working in a technology organization – Manufacturing/ Operations would be desirable
- Experience of working within an entrepreneurial organisation would be desirable
- People managers and experience managing direct reports
Degree or equivalent - Recognized accredited HR related qualification.
- High level of communication skills both verbal and written
- Commercial awareness
- Project management skills
- Strong relationship building and influencing skills
- Coaching skills and a passion for developing people
- Strong business acumen
- An understanding of change management both operationally and strategically
Strong knowledge in local labour law
- Strong starter who drives things to logical conclusion
- Has impact, gravitas and credibility with HR colleagues and leaders at all levels
- Comfortable challenging status quo
- Results driven
- Able to generate innovative HR solutions
- Positive “can do” attitude
- Strong team player
- Ability to think on your feet
Open, practical and pragmatic