IT Procurement Administrator - 3 months

£Competitive Day Rate

Malmesbury

Description

Reporting to the Service Desk Manager, the individual will be responsible for providing a critical IT Procurement service to the IT Service Desk team and the IT Department. Located in our Head office in Malmesbury working closely with the IT Service Desk, you will be responsible for maintaining and managing the IT stock needed to fulfil many procurement requests received from across the business. This is a vital role to keep the flow of stock running smoothly while providing a service to internal users in the business. You will be responsible for ensuring orders are processed correctly with use of SAP and raising PO’s where needed. Excellent customer service is to be used at all times, whilst managing the service to agreed SLAs and KPIs. The ideal candidate will possess 1st class customer service skills with excellent written and verbal communication abilities. The Candidate must be self-motivated with the ability to recognise and respond to the changing needs of this very fast paced and highly demanding environment. It is essential the Candidate must have exceptional time management skills and remarkable organisation skills with a keen eye to detail.

Market Overview

Things move quickly at Dyson. In twenty years, what began with one man and one idea has grown into a global technology company, with 6,000 people and a presence in over 70 countries. From Malmesbury to Malaysia to the US to Australasia and many countries in between, we’ve sold over 80 million machines.

And it’s just the start. From 2016 our Malmesbury HQ is doubling its footprint. The US, our biggest market, is doubling their sales scope. And new frontiers are opening up across South East Asia and beyond. More people, more ideas and more space for more invention. The next four years will be our biggest and busiest yet.

Function Overview

Our Service Desk provides desktop IT support for 4,000 Dyson people at our Malmesbury HQ and across Europe. First to work each day, we ensure systems and conference facilities are up and running. After that, things get interesting. The day can bring anything from setting up equipment to troubleshooting. Work is fast-paced, with opportunities to use the latest technologies and develop cutting-edge skills. But we wouldn’t have it any other way. We understand the importance of our service. And, no matter how busy, we always find a way to solve Dyson’s most pressing problems.

Accountabilities

• Effective queue management for all procurement requests
• Following procedures on ordering stock within SAP and other procurement tools.
• Stock management, including stock deliveries, stock taking and stock movement
• End to end management of external equipment repairs
• Monitoring and ensuring the accuracy of Asset Management through deployment of stock
• Ownership of IT Administration
• Service Delivery support
• Building and maintaining supplier relationships
• Liaising with Goods-in on deliveries and movement of stock

Skills

• Driven and committed individual with focus on quality and attention to detail
• High level of SAP experience
• Ability to manage time effectively and prioritise work accordingly
• Proactive and actively seeking solutions to rising issues
• Team player with quick learning skills
• Excellent written and spoken communication
• Experience of working within a service delivery orientated environment or role with a high focus on customer service
• Experience of Asset and Stock management
• Computer literate
• Working knowledge of Microsoft Word, Excel, Outlook and SAP

Benefits Overview

Dyson monitors the market to ensure competitive salaries and pension contributions. Beyond that, you’ll also enjoy a profit-related bonus, generous leave and life insurance. But financial benefits are only the start of a Dyson career. Rapid professional growth, leadership development and new opportunities abound, driven by regular reviews and dynamic workshops. And with a vibrant culture, flexible working hours, the latest devices and a relaxed dress code reflecting our engineering spirit, it’s an exciting team environment geared to creativity, innovation and ambition.

Posted: 19-Jun-2017

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