National Account Controller

Competitive salary + bonus, company car, pension

Malmesbury, Wiltshire


As one of two National Account Controllers you will lead our key retail partnerships and sales growth across the UK. This includes driving sales volume, revenue, contribution after promotion and market share in consumer products in GB. This is a senior role which requires you to engage and empower a direct reporting structure of Senior National Account Managers and National Account Managers.

Market Overview

As Dyson’s most established market, Great Britain, Ireland and the Nordics provide unique challenges to our growth. We thrive on confronting these head on: developing new categories, stronger claims, more targeted marketing and more engaging retail environments to fight off tough competition. It builds great camaraderie and cross-team support – and motivates us to set increasingly ambitious targets.

Function Overview

Our National Accounts team epitomise the entrepreneurial spirit that has defined Dyson since day one: ambitious, commercially savvy, and strategically agile. We work with some of the world’s biggest retailers, implementing the most profitable long term business plans and driving innovative ways to put our technology into more hands. It requires managing multiple networks of Dyson people. And overseeing many different retail areas – from instore fixtures to online activation. It takes ownership, courage and tough negotiations. Being constantly driven to see clearer solutions and drive better sales.


  • As the national account controller your role will be to deliver the GB sales growth within your retailers
  • You will effectively manage the GB promotional budget to deliver the best return on investment for both Dyson and your retail partners
  • You will lead a team of high performing Senior National Account and National Account Managers, and will be responsible for their ongoing development and training
  • As a senior leader within the GB team, you will be responsible for leading all key customer initiatives across your retail partners, as well as lead on all major trading agreements
  • As a natural entrepreneur, you will take ownership of how Dyson products are merchandised in-store and online, and you will work cross-functionally to deliver your vision
  • You will also work very closely with our Retail Sales team, to help drive best-in-class execution in our retail partners


  • As a proven business leader, you will have experience leading an effective and high performing national account team on a major retail customer
  • You will also have extensive experience holding high level commercial negotiations with customers
  • As a leader, you will have a proven track record in building and motivating teams, as well as understanding how to get the best out of your people
  • You will be an excellent communicator, with the ability to engage at all levels across all departments
  • You will also have a 2:1 degree or above

Benefits Overview

  • Fully expensed company car + fuel card
  • 27 days holiday plus statutory bank holidays
  • Performance related bonus 
  • Pension scheme
  • Medical and dental cover 
  • Life assurance 
  • Discount on Dyson machines
  • Free on-site parking at Head Office
  • Subsidized café and restaurants at Head Office

Posted: 9-Aug-2018

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