Order Desk Executive - 7 Month Contract

Competitive salary

Amsterdam, Netherlands

Description

As an Order Desk Executive, you’ll ensure our Benelux retailers’ orders are fulfilled accurately and on time. You will be the first point of contact for our retail partners.

Market Overview

At Dyson, we never stand still. It’s the entrepreneur in us. By 2020, there will be 100 new machines, four new product portfolios and our headcount will have doubled.

Function Overview

We’re now selling our products through more and more channels, yet our retailers remain very important to us. As an Order Desk Executive, you’ll ensure our Benelux retailers’ orders are fulfilled accurately and on time. If they’re happy, our customers are too. And, so are we.

Accountabilities

Our retailers are a vital part of our supply chain. As their main point of contact, you’ll see they get it. If they want to order goods, you’ll take the order. If they want your guarantee it’s all correct and ready for dispatch, you’ll check that it is. If they have returns that need auctioning, you’ll look into it. Whatever it is that they need to help us sell more of our products and to keep all our customers happy, you’ll do it. Each day will be different, as you work with everyone from the sales, logistics and finance teams, to the inventory planner and third-party suppliers. As you’ll know this part of our supply chain better than most, if you spot something that can be improved upon, you’ll make sure we know about it.


Skills

Customer-focused, logical and with a knowledge of logistics, you’ll need some direct relevant experience – whether that’s in customer service or supply chain role. As we use SAP and Excel to facilitate our orders, you’ll need to be pretty skilled at those too. You’re also the kind of person who’s proactive, who sees solutions – not problems, is self-motivated and is a great team player. Other than that, you’ll need to have good communications skills, be impeccably organised and detail-oriented (without losing sight for the bigger picture), and be fluent in English, Dutch and French.


Benefits Overview

Dyson monitors the market to ensure competitive salaries. But financial benefits are only the start of a Dyson career. Rapid professional growth, leadership development and new opportunities abound, driven by regular reviews and dynamic workshops. And with a vibrant culture, flexible working hours, the latest devices and a relaxed dress code reflecting our engineering spirit, it’s an exciting team environment geared to creativity, innovation and ambition.


Posted: 5-Apr-2018

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