Business Analyst Lead

£Competitive + Bonus + Benefits + Gym



The Quality Management System (QMS) Lead manages the QMS business analysis Guild within the Business Analysis (BA) Chapter, within the IT Delivery function. This role is expected to lead, coach, nurture and manages this team to deliver world class execution.

Market Overview

Tucked away in a quiet corner of Wiltshire, but only 15 minutes from the M4 and well connected by rail, our Malmesbury HQ is home to more than 3,000 people in a growing campus that houses our IT, Finance, Group Commercial, RDD and GB & Ireland Market teams. With 3 cafes, a gym and sports facility and a selection of iconic engineering legends including our Harrier and Lightning jets, it’s an inspirational place to work and the Digital team is based in the most recently built, agile workspace.

Function Overview

Spanning across Dyson’s presence online, transactional capabilities, customer care, marketing support and the front and back office technology that makes Dyson work, it is the nerve centre of Dyson. The team spans many specialities from Technical to Business Analysis and Testing. Crucially, as we look to drive future growth by increasing direct sales, becomes our most vital global sales channel. Like Dyson products, we embrace the latest technologies, excelling in quality and usability.


• Leads a team of Business Analysts in support of further development and exploitation of our existing QMS.
• Supports the Head of Business Analysis & Business Analysis Managers (Front & Back Office) in delivering a new wow and standardise BA operation on word class execution,
• Establishes and implements priorities, performance goals and objectives
• Manages and continuously evaluates individual/team performance and takes appropriate actions
• Identifies process improvements that significantly reduce workloads or improve quality across the business analysis function.
• Provides subject matter expertise to team members and internal/external stakeholders on complex projects and programmes.
• Leads through high quality execution.


• Extensive experience of business analysis and experience of leading a team
• Demonstrates a proven track record in leading, coaching and mentoring a team of business analysts.
• Strong attention to detail; ability to perform duties with a high level of accuracy.
• Able to produce creative solutions from basic concepts.
• Strong interpersonal and team building skills.
• Experience with Agile software development methodologies.
• Formal accreditation in business analysis e.g. CBAP, PMI, BCS, etc.
• Experience of practical execution of change management.
• Ability to resolve unique and complex problems where facts may be insufficient or misleading.
• Diverse stakeholder management and leadership (from Ops to Exec).

Benefits Overview

Dyson monitors the market to ensure competitive salaries and pension contributions. Beyond that, you’ll also enjoy a profit-related bonus, generous leave and life insurance. But financial benefits are only the start of a Dyson career. Rapid professional growth, leadership development and new opportunities abound, driven by regular reviews and dynamic workshops. And with a vibrant culture, flexible working hours, the latest devices and a relaxed dress code reflecting our engineering spirit, it’s an exciting team environment geared to creativity, innovation and ambition.

Posted: 3-Jul-2017

Facebook LinkedIn Twitter Google Plus Viadeo