Quality Technician


Senai, Johor


Dyson products are built to last, as well as perform. The quality team ensures that our products are of the highest quality that they can be, that we are striving to improve our products, the knowledge of the wider Dyson team and the fundamental systems and processes that determine the quality of our products.


We are challenging, assertive and collaborative in working with the wider business to manage risks and issues, to fix problems and to ensure that systemic lessons are learned. While not being afraid to shout stop when processes are out of control or at risk we love seeing new and innovative product getting into the hands of our consumers and so we are not a traditional quality department. We need processes but are not process obsessed – a real understanding and management of risk to customers is what drives us.


We are hands on with product development, our suppliers, our manufacturers and the wider supply chain to ensure that the very best possible products end up in our consumer’s hands.

Market Overview

In 2000, Dyson moved production from Malmesbury to Malaysia to be closer to our supply chains and open up international growth. The small team of 10 has now grown to almost 1,200 – forming Dyson’s second biggest global hub. Located in the exhilarating industrial heart of Johor, it’s also home to RDD, IT, operations,  finance, creative and HR.

The RDD facility is central to our plans to launch 100 new machines in the next four years. To meet these ambitions, we recently expanded the site to 30,000m², with 50 advanced technology labs and 700 new engineers. In the Dyson world, there’s no more exciting place to be.

Function Overview

Dyson machines are built to last, as well as perform. To do this we invest heavily in performance and reliability testing, building our own machines to test our machines. 24 hours a day, seven days a week we put them through their paces. We analyse data and customer feedback, relentlessly improving product safety, reliability, usability and customer satisfaction. Each generation of Dyson technology must set the benchmark for the next. And with so many new categories on the way, our Global Quality & Reliability team will need to be more inventive than ever.


•Responsible to carry out inspections and audits for all projects and models in development and production

•Report audit findings to Dyson and Contract Manufacturer’s Quality teams

•Ensure timely preparation of audit reports 

•Issue 8D/corrective action report and follow-up with CMs

•Develop strong network and communication with CMs QA team to ensure they are taking appropriate actions for resolution of product audit findings


Person specification:


•Candidate must possess Diploma or certificate in Electronic /Mechanical Engineering with minimum 1 years’ experience in an manufacturing engineering/quality management environment

•Preferably Quality Technicians specializing in product and process audits

•Candidates who are pursuing higher education on a part time basis are encouraged to apply.





•Experienced in product audits i.e. attention to details and anomalies.

•Good knowledge in Microsoft Word and Excel for reporting.

•Good knowledge in quality tools – 8D, fishbone analysis, 5-whys.

•Good knowledge in mechanical, electrical and electronic parts i.e. plastic, PCB’s and etc

•Track product audit non-conformities and issue corrective action report

•Ability to perform some form of statistical data analysis – histogram, Pareto, boxplot etc will be an added advantage.

Benefits Overview

Dyson Malaysia monitors the market to ensure competitive salaries, bonuses and pension contributions. Beyond that, you’ll enjoy generous leave, a transport allowance and medical care and insurance. But financial benefits are just the start of a Dyson career. Rapid professional growth, leadership development and new opportunities abound, driven by regular reviews and dynamic workshops. And with a vibrant culture, the latest devices and a relaxed dress code reflecting our engineering spirit, it’s an exciting team environment geared to fuelling and realising ambition.

Posted: 2-Feb-2017

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