Description and Requirements

Reporting in to the Key Account Manager, you will support with the management of customer orders that need to be processed on a day to day basis, whilst also maintaining the ongoing order management relationship with the retailer

Market Overview:

At Dyson, we never stand still. It’s the entrepreneur in us. By 2020, there will be 100 new machines, four new product portfolios and our headcount will have doubled.

Function Overview:

We’re now selling our products through more and more channels, yet our retailers remain very important to us. As an Sales Order Executive, you’ll ensure our Benelux retailers’ orders are fulfilled accurately and on time. If they’re happy, our customers are too. And, so are we.

Accountabilities:

  • You will be on the front line of our retail relationships; supporting retailers with new order processing, and taking ownership of the order process 
  • You’ll providing timely delivery of commercial analysis, passing on and checking orders, registering the product offers, and maintaining the order management system 
  • You will handle the processing and managing of orders in the retail order portal 
  • You’ll also provide regular evaluation of the order process and make recommendations for improvements in the order system 
  • Another part of your role will be to process product offers in the ordering system, as well as proposing opportunities that are identified from the data you are analysing

Skills:

  • You will ideally have experience within an order process or sales support role, preferably in retail or the FMCG sector 
  • You will be be fluent in Dutch, French and have excellent knowledge of English
  • You will have demonstrable experience maintaining and developing external business relationships
  • You will have a track record in demonstrating commercial thinking, a drive for results, an entrepreneurial spirit, and self-motivation
  • You’ll also be able to prioritise your workload, as well as demonstrate perseverance and tenacity
  • To succeed in this role you will need extensive experience with Microsoft Excel, and good knowledge of SAP
  • Ideally you will be degree educated

Benefits Overview:

  • Company bonus
  • Discount on Dyson machines
  • Pension Scheme