Senior Technical Analyst – Business Process Optimisation

£Competitive + 27 Days Holiday, Pension, Bonus, Free Onsite Gym



The Senior Technical Analyst is responsible for driving and delivering a range of improvements within the RDD Optimisation Team. The improvements are directly related to the Core Design Processes – Spec Management, Systems Engineering, and Risk & Issue Management, or to the closely coupled processes of Verification & Change Management.

Market Overview

Home to our global Research, Design and Development centre and all of our Commercial functions, Dyson HQ is tucked away in countryside famous for the railway tunnels and bridges of Isambard Brunel, who revolutionised modern engineering. Our secluded location helps us to protect our ideas and stay independent-minded. Yet nearby are the fashionable cities of Bristol and Bath (where a young James Dyson invented cyclone technology). The building is the heartbeat of Dyson. Over 1,500 people, including James himself, spend their days strategising, inventing technology and telling the Dyson story to the world. From 2016, our HQ will begin doubling its footprint with an ambitious new expansion.

Function Overview

Dyson Operations ensure every market has full product availability – requiring meticulous strategic planning. Working with Dyson HQ, global markets, manufacturers and logistics providers, the team coordinates launch timetables, sales forecasts and stock-flow around the world. Every day brings new challenges. A country’s exchange rate can suddenly affect demand. Strikes, delays, legal challenges all have an impact. It makes the team one of the most dynamic in the business. And with more direct sales planned to drive growth, meeting complex customer demands has become another exciting challenge.


The Senior Technical Analyst for Optimisation will be responsible for scoping, planning and delivery of multiple projects across a range of levels – from small scale continuous improvement activities, up to working with Process Leads & Owners on future strategies to unlock potential of global RDD.

  • Identifying and assessing improvement areas & future strategy within the processes we own
  • Ensuring that the processes and solutions meet the global requirements of the business
  • Incorporating industry practices into the tools, processes, and/or systems as appropriate Process Improvement
  • Leading scoping and delivery of Optimisation activities using process improvement tools and engineering knowledge
  • Conducting project management for Optimisation activities, including stakeholder, risk and change management responsibilities
  • Leading process design workshops/activities with relevant senior sponsors, end user and IT representatives
  • Conducting pilots to refine any planned updates to tools, processes or systems
  • Delivering deployment activities for any process and/or system changes
  • Capable of managing and developing direct reports.

Process Adherence:

  • Working with the Business Intelligence team to capture and analyse KPIs that assess process performance & adherence
  • Capturing and communicating benefits delivered by Optimisation activities

User Support & Training:

  • Working with the Technical Training team, to develop and support delivery of training related to Optimisation activities
  • Providing end user support to maximise business adoption of deployed tools, processes and systems
  • Collaborating closely with other team members to share good practice and represent the wider business processes that the Optimisation team supports


  • Demonstrable engineering background with hands-on-experience of at least one of the following core processes: Specification Management System Engineering DFMEA & Risk Management Issue Management
  • Understanding and experience of consumer product development process
  • Desirable to have experience/qualification in Lean and / or Agile methodologies, specifically applied within engineering product development environment
  • Desirable to have a track record of implemented process changes within engineering working practices and systems

Benefits Overview

Dyson monitors the market to ensure competitive salaries and pension contributions. Beyond that, you’ll also enjoy a management bonus, generous leave, life insurance, income protection, and private medical and dental care. But financial benefits are only the start of a Dyson career. Leadership support and new opportunities abound, driven by regular dialogue and international training. And with a vibrant culture, flexible working hours, the latest devices and a relaxed dress code reflecting our engineering spirit, it’s an exciting team environment geared to creativity, innovation and ambition.

Posted: 15-Nov-2016

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