User Experience Researcher/Tester, IoT

£Competitive plus 27 days holiday, healthcare, pension, bonus scheme and free onsite gym

Malmesbury, Wiltshire

Description

Joining a growing and talented team of digital specialists in our curious, innovative and smart environment, you’ll collaborate with senior stakeholders and work with our experience and product teams to push the boundaries of what is possible, shaping and influencing ground breaking products

Market Overview

Home to our global Research, Design and Development centre and all of our Commercial functions, Dyson HQ is tucked away in countryside famous for the railway tunnels and bridges of Isambard Brunel, who revolutionised modern engineering. Our secluded location helps us to protect our ideas and stay independent-minded. Yet nearby are the fashionable cities of Bristol and Bath (where a young James Dyson invented cyclone technology).
The building is the heartbeat of Dyson. Over 2,000 people, including James himself, spend their days strategizing, inventing technology and telling the Dyson story to the world. In 2016, our HQ began doubling its footprint with an ambitious new expansion including a dedicated research and innovation center, focused on connectivity and IOT.

Function Overview

Here at Dyson, we have a reputation for innovation, for disrupting the market with products that are revolutionary and shaping great user experiences, working smarter and better in every possible way.


Right now, our focus is on joining the dots, bringing our expertise to the internet of things where we can build whole new connected environments and then explore and evolve the connected products that offer even more benefits. So, over the last few years, we’ve established and invested in our Connectivity Research function, dedicated entirely to exploring, testing and refining next generation IOT solutions that will enable Dyson products to work in a connected environment.


It’s a business within a business, where each member of the team enjoys the freedom to bring their vision and expertise to work every day. And you’ll be joining us at an exciting, challenging time as we further grow our IOT and connected product range and launch our new responsive ecommerce site designed to inform and inspire.




Accountabilities

Joining a growing and talented team of digital specialists in our curious, innovative and smart environment, you’ll collaborate with senior stakeholders and work with our experience and product teams to push the boundaries of what is possible, shaping and influencing ground breaking products by:


  • Determining product viability

  • Providing the insight on future trends and blending with a innovation-driving design approach across all products and touchpoints.

  • Planning and conducting new product research

  • Test internet connected products

  • Manage quantative and qualitative research  projects

  • Work alongside developers and product managers to implement user research into the Agile process

  • Present and share customer experiences to influence and inspire

  • Run interviews and focus groups

  • Carry out desktop-based research and user testing interfaces, assessing usability of key features and functions






Skills

To join our passionate, maturing Experience Design team and to evolve, improve and speed up how we gather our data and insights, you’ll need to have the following skills and experience:


  • Solid experience working as a User Experience Researcher for digital products and services.

  • A degree in HCI/UX, social science, or software development

  • Usability Testing

  • User Research

  • Usability User-centered Design

  • User Experience Design

  • Quantitative and Qualitative Research, Focus Groups, Ethnography Behavior Persona Design

  • Information Architecture

  • Able to share several projects where you lead both generative and evaluative user research and usability initiative.

  • Proven experience in managing a small team of UX researchers (up to 3 people) and the ability to plan and delegate research accordingly across teams

  • Proven ability to plan and lead iterative testing in person and un-moderated (using an online tool) to help generate new design concepts and actionable insights.

  • Knowledge and use of current and established research methodologies

  • Ability to consolidate, document and present research findings, often from multiple sources, in short, concise, actionable stories to large audiences.

  • Multi-task across multiple projects and studies going on simultaneously and working with outside vendors where required to conduct research.

  • Experience with stakeholder management and the ability to schedule and manage multiple projects.

  • Able to work to a high speed agile process and evaluative research (i.e. quick, iterative prototypes).

  • Strong organisational skills, able to act independently and able to meet tight deadlines.






Benefits Overview

Dyson monitors the market to ensure competitive salaries and pension contributions. Beyond that, you’ll also enjoy a profit-related bonus, generous leave and life insurance.

Posted: 6-Mar-2017

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