Senior UX Designer (User Experience) - IoT

£Competitive plus 27 days holiday, healthcare, pension, bonus scheme and free onsite gym

Malmesbury, Wiltshire

Description

Reporting to the Experience Design Director you will be responsible for creating engaging and intuitive connected experiences, which seamlessly balance ‘product enhancements’ with ‘commercial requirements’

Market Overview

Home to our global Research, Design and Development centre and all of our Commercial functions, Dyson HQ is tucked away in countryside famous for the railway tunnels and bridges of Isambard Brunel, who revolutionised modern engineering. Our secluded location helps us to protect our ideas and stay independent-minded. Yet nearby are the fashionable cities of Bristol and Bath (where a young James Dyson invented cyclone technology).
The building is the heartbeat of Dyson. Over 2,000 people, including James himself, spend their days strategizing, inventing technology and telling the Dyson story to the world. In 2016, our HQ began doubling its footprint with an ambitious new expansion including an innovation and research center focused on IOT.

Function Overview

Here at Dyson, we have a reputation for innovation, for disrupting the market with products that are revolutionary and shaping great user experiences, working smarter and better in every possible way.

Right now, our focus is on joining the dots, bringing our expertise to the internet of things where we can build whole new connected environments and then explore and evolve the connected products that offer even more benefits. So, over the last few years, we’ve established and invested in our Connectivity Research function, dedicated entirely to exploring, testing and refining next generation IoT solutions that will enable Dyson products to work in a connected environment.

It’s a business within a business, where each member of the team enjoys the freedom to bring their vision and expertise to work every day. And you’ll be joining us at an exciting, challenging time as we further grow our IoT and connected product range and launch our new responsive ecommerce site designed to inform and inspire.

Accountabilities


Putting users at the heart of what we do, you’ll:


  • Advocate the needs of the user through design-concepts, workshops and team collaboration

  • Join a dedicated experience project team of researchers, service designers and technical wizards to conceptualize and design the interaction for users across digital interaction points and devices

  • Focus on experience leadership and consider deeply how the interaction design can satisfy product usability objectives through user-centered design.

  • Influence stakeholders to incorporate insights from user research and customer data and translate this into interactions that fix problems.

  • Work closely with the Experience Director and the digital teams across an exciting range of projects, from evolving our responsive website through to native mobile applications.

  • Play a high profile role in mentoring team members and contributing to thought-leadership projects across all experience touch points.

  • Lead UX aspects of digital and customer experience projects

  • Lead the data analysis and development of customer-journey maps

  • Lead the experience voice for new-business activities and strategic presentations

  • Lead user research and usability testing activities

  • Present research findings and recommendations to internal and external teams

  • Collaborate with relevant teams on content hierarchy and taxonomies

  • Collaborate with creative leads on process, interaction design and flows

  • Hands on creation of user flows, wireframes & clickable prototypes

  • Manage and mentor junior UX designers



Skills

To join our passionate, maturing Experience Design team and to evolve, improve and speed up how we gather our data and insights, you’ll need to have the following skills and experience:

  • Proven track record of professional UX experience delivering high-quality mobile and app based (production) designs within a creative in-house or agency environment

  • Strong senior stakeholder management skills

  • Experience of defining UX strategy for projects

  • Be able to lead on multiple streams of work simultaneously

  • Experience of having lead and mentored other UX designers

  • Good experience transactional e-commerce

  • Experience across response web

  • Excellent experience across native mobile apps





Benefits Overview

Dyson monitors the market to ensure competitive salaries and pension contributions. Beyond that, you’ll also enjoy a profit-related bonus, generous leave and life insurance.

Posted: 17-Oct-2016

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