Senior Manufacturing Quality Engineer




Dyson began twenty-one years ago with James Dyson and a handful of engineers questioning everyday products, thinking differently and making them better. We are now the world's number one vacuum cleaner manufacturer in the UK, US, Japan, Europe and Australasia.

We've even branched out to improving commercial technology that frustrates us.  The Dyson Airblade hand dryer dries hands in ten seconds, it’s also the most hygienic and energy-efficient hand dryer available. And more recently a fan, Air Multiplier, with no blades or grille.

There are over 4,000 of us in the world and we’re all inventive and hugely passionate about what we do. We are Dyson people that are encouraged to think differently, challenge convention and be unafraid to make mistakes.

Market Overview

Our story begins in 2004 and today we have more than 800 people working in Singapore. The high technology manufacturing facility in West Park produced its 10 millionth motor in July 2015. With an investment of another $100m, we will now be able to increase our motor manufacturing capacity to 11 million a year.                                          

In our research and design hub in Alexandra, the engineers focus on developing the Air Multiplier™ technology, as well as other enabling technologies in electronics, software, robotics and many others; they help drive future portfolios of technology and develop areas of cross development between our product categories.

Function Overview

RDD is the heart of Dyson. It’s where we invent technology that solves problems. Our engineers challenge convention, build, test, fail, refine, fail again. To be different takes courage as well as creativity. Based at our Malmesbury HQ, you’ll be part of a 1,700-strong global team of engineers and scientists. From day one you’ll be working on top secret projects using cutting edge machinery. Whichever area you join we’ll support your development, helping you understand Dyson and grow into the role. The rest is up to you. You can help shape the next generation of Dyson technology.


The purpose of this role is to manage and develop Dyson key Contract Manufacturers (CM) by establishing alignment between Dyson requirements, supplier processes& capabilities and performance metrics. In addition to that, it is to engage Dyson interfacing teams and functions beginning from NPD/I (New Product Development/Introduction) phase for all product categories through to end of product life.

To that extent, your responsibilities will include early involvement with the new programs/products to give timely feedback to management on status of manufacturability, capability and possible quality risk areas including rework lines. You will be responsible for signing off, internally, issue  and subsequent revision drawings as being a complete and accurate representation of all information required to successfully create high quality control plans. You will perform Rig Review for DFM assessment.

You will also provide appropriate support for all new lines and production readiness is understood, monitored, progressed and communicated. This should include any rework and tear down lines, signing off, internally, the CM control plans as being appropriate to producing all parts, assemblies and products to Dyson’s specifications, required to be ‘in-place’ for the start of Engineering Builds and kept in synchronization with drawing revision up to SOP  via CR process.

You will create management summaries from all data collection points from IQC (Incoming Quality Control) to OQC (Out-going Quality Control) understanding process capability and RTY (Rolled Through-put Yield) and report performance daily/weekly/monthly/quarterly as agreed. You will establish, monitor, summarize and communicate continuous improvement activities and issue management and station performance, host cross-functional PFMEA and Control Plan Reviews and review impact of Deviation Requests and Change Request to production.

You will also manage, coordinate all production RCCA (Root Cause and Corrective Actions) to timely conclusion taking in to account implications of poor quality end to end, oversee RCCA ensuring that the right people at the right level are involved. Produce and communicate regular to management on status, progress or where more specialized or senior management help is required.

You will ensure that the CM takes the lead and the relevant Dyson SQE (Supplier Quality Engineer) is involved when issues occur, establish gap and closure plans against Dyson agreed strategy for CM capabilities and performance. You will coordinate the MQE team to review Lesson Learnts and support timely improvement against the Dyson strategy, collate, summarize and communicate CM Quality performance through Quality Metrics data and audit results, and contribute to the Dyson Score-Card for QBRs (Quarterly Business Reviews).

You will coordinate quality activities associated with product transfer, oversee knowledge, data and know how transfer with receiving MQE and develop strong communication with design and spending with each team to ensure they are taking into account the design for quality requirements in their day-to-day design work. You will have communication with suppliers to understand known manufacturing standards and monitor/address product field failure rates and drive improvements back to development teams where needed.


Candidates must possess a Degree in Electronic / Industrial / Mechanical Engineering with a minimum of 5 years' experience in an engineering/quality capacity in a project management and manufacturing environment and have the following experience/skills:

  • Work experience in a highly regulated manufacturing environment is a must.

  • Strong technical background in assembly line and quality management.

  • Extensive experience is specifically required in issue management techniques, tools and methods e.g. 8D, 5 Whys, 5S, GR&R, DOE, DMAIC, etc

  • Demonstrable understanding in engineering specs for component or assembly sourcing

  • Ability to successfully manage complex issues whilst under time and cost pressure, lead / coordinate cross-functional teams in delivering timely solutions.

  • Project management experience, not just leading but delivering technology projects into production with high levels of success.

  • Analytical and data driven with an ability to generate a concise argument to support their views.

  • Motivation in driving continuous improvement programs and application of Lessons Learnt mindset.

Benefits Overview

Dyson Singapore monitors the market to ensure competitive salaries and bonuses. Beyond that, you’ll enjoy a transport allowance and comprehensive medical care and insurance. But financial benefits are just the start of a Dyson career. Professional growth, leadership development and new opportunities abound, driven by regular reviews and dynamic workshops. And with a vibrant culture, the latest devices and a relaxed dress code reflecting our engineering spirit, it’s an exciting team environment geared to fuelling and realising ambition.

Posted: 25-Nov-2016

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