Senior Manufacturing Quality Engineer
Dyson began twenty-one years ago with James Dyson and a handful of engineers questioning everyday products, thinking differently and making them better. We are now the world's number one vacuum cleaner manufacturer in the UK, US, Japan, Europe and Australasia.
We've even branched out to improving commercial technology that frustrates us. The Dyson Airblade hand dryer dries hands in ten seconds, it’s also the most hygienic and energy-efficient hand dryer available. And more recently a fan, Air Multiplier, with no blades or grille.
There are over 4,000 of us in the world and we’re all inventive and hugely passionate about what we do. We are Dyson people that are encouraged to think differently, challenge convention and be unafraid to make mistakes.
The purpose of this role is to manage and develop Dyson key Contract Manufacturers (CM) by establishing alignment between Dyson requirements, supplier processes& capabilities and performance metrics. In addition to that, it is to engage Dyson interfacing teams and functions beginning from NPD/I (New Product Development/Introduction) phase for all product categories through to end of product life.
To that extent, your responsibilities will include early involvement with the new programs/products to give timely feedback to management on status of manufacturability, capability and possible quality risk areas including rework lines. You will be responsible for signing off, internally, issue and subsequent revision drawings as being a complete and accurate representation of all information required to successfully create high quality control plans. You will perform Rig Review for DFM assessment.
You will also provide appropriate support for all new lines and production readiness is understood, monitored, progressed and communicated. This should include any rework and tear down lines, signing off, internally, the CM control plans as being appropriate to producing all parts, assemblies and products to Dyson’s specifications, required to be ‘in-place’ for the start of Engineering Builds and kept in synchronization with drawing revision up to SOP via CR process.
You will create management summaries from all data collection points from IQC (Incoming Quality Control) to OQC (Out-going Quality Control) understanding process capability and RTY (Rolled Through-put Yield) and report performance daily/weekly/monthly/quarterly as agreed. You will establish, monitor, summarize and communicate continuous improvement activities and issue management and station performance, host cross-functional PFMEA and Control Plan Reviews and review impact of Deviation Requests and Change Request to production.
You will also manage, coordinate all production RCCA (Root Cause and Corrective Actions) to timely conclusion taking in to account implications of poor quality end to end, oversee RCCA ensuring that the right people at the right level are involved. Produce and communicate regular to management on status, progress or where more specialized or senior management help is required.
You will ensure that the CM takes the lead and the relevant Dyson SQE (Supplier Quality Engineer) is involved when issues occur, establish gap and closure plans against Dyson agreed strategy for CM capabilities and performance. You will coordinate the MQE team to review Lesson Learnts and support timely improvement against the Dyson strategy, collate, summarize and communicate CM Quality performance through Quality Metrics data and audit results, and contribute to the Dyson Score-Card for QBRs (Quarterly Business Reviews).
You will coordinate quality activities associated with product transfer, oversee knowledge, data and know how transfer with receiving MQE and develop strong communication with design and spending with each team to ensure they are taking into account the design for quality requirements in their day-to-day design work. You will have communication with suppliers to understand known manufacturing standards and monitor/address product field failure rates and drive improvements back to development teams where needed.
Candidates must possess a Degree in Electronic / Industrial / Mechanical Engineering with a minimum of 5 years' experience in an engineering/quality capacity in a project management and manufacturing environment and have the following experience/skills:
Work experience in a highly regulated manufacturing environment is a must.
Strong technical background in assembly line and quality management.
Extensive experience is specifically required in issue management techniques, tools and methods e.g. 8D, 5 Whys, 5S, GR&R, DOE, DMAIC, etc
Demonstrable understanding in engineering specs for component or assembly sourcing
Ability to successfully manage complex issues whilst under time and cost pressure, lead / coordinate cross-functional teams in delivering timely solutions.
Project management experience, not just leading but delivering technology projects into production with high levels of success.
Analytical and data driven with an ability to generate a concise argument to support their views.
Motivation in driving continuous improvement programs and application of Lessons Learnt mindset.