Senior Supplier Quality Engineer




Dyson began twenty-one years ago with James Dyson and a handful of engineers questioning everyday products, thinking differently and making them better. We are now the world's number one vacuum cleaner manufacturer in the UK, US, Japan, Europe and Australasia.

We've even branched out to improving commercial technology that frustrates us.  The Dyson Airblade hand dryer dries hands in ten seconds, it’s also the most hygienic and energy-efficient hand dryer available. And more recently a fan, Air Multiplier, with no blades or grille.

There are over 5,000 of us in the world and we’re all inventive and hugely passionate about what we do. We are Dyson people that are encouraged to think differently, challenge convention and be unafraid to make mistakes.

Market Overview

Our Singapore story began in 2004 and today we have more than 1000 people working here. At the beginning of 2017 we opened our new, state of the art, Singapore Technology Centre in Science Park I, minutes from Singapore’s technology and start-up community. This new Technology Centre houses some of Dyson’s most advanced facilities including Robotics and Sensors laboratories and Smart Home, Connectivity & Mobile Applications laboratories as well as an Advanced Control Tower with the latest technology to develop its analytics-driven activities.

Not too far away is West Park, our flagship advanced motor manufacturing facility where we develop our autonomous robotic manufacturing capabilities – more than 300 robots assemble our Dyson Digital Motor (DDM) here. It is here that we develop our next generation of motor technology.                           

Function Overview

Working closely with the Engineering and the Procurement team the individual will work to identify process improvement opportunities within the Dyson supply chain. Working with the supplier/s to ensure the integrity and timely management of the suppliers out going quality and supporting data. Understand, establish and develop the suppliers capability ensuring alignment to Dyson manufacturing quality and performance requirements. Drive and coordinate the supplier/s to establish root cause and corrective actions (RCCA) to correct any process/ product failing resulting in maintained or improved quality performance.


1. Supplier Quality Management, Development and Supplier process improvement 
  • Working with the supplier/s ensure that their process capability is established, agreed, understood and monitored
  • Collect and evaluate supplier quality data to identify process improvement opportunities within the supply chain.
  • Ensure suppliers Quality readiness for NPI and SOP for all product categories
  • Working with the supplier directly, create corrective action plans to address process failures.
  • Review supplier manufacturing processes/yield, collaborate with suppliers on process improvement and value enhancement opportunities.
  • Regularly communicate with Engineering, Manufacturing Quality, and Procurement internally to identify opportunities for quality and productivity improvement.
  • Collect and maintain supplier performance metrics.
  • Coordinate with Engineering, Manufacturing and Product Quality to ensure awareness to known purchased part or product quality issues.
  • Coordinate with Engineering, Manufacturing and Product Quality to ensure that the suppliers capabilities are understood and any gaps in requirements are planned for closure
  • Ensure that alignment and agreement is reached between Supplier/s Engineering and/or Manufacturing for Dyson drawing sign offs, taking in to account the suppliers capabilities to meet the requirements
  • Assist Procurement in conducting Supplier Audits, reviews assessments and categorizations of new and existing suppliers for selection and de-selection

2. Support corrective action process 
  • Ensure that the Suppliers RCCA process meets minimum Dyson requirements and expectations 
  • Participate in SEA Quality meetings and present purchased part or product quality issues.
  • Investigate reported external quality issues that are believed to be purchased part or product driven and present findings at SEA Quality meetings.
  • Perform, lead or coordinate root cause analysis on purchased part or product quality issues and work issue through containment phase of corrective action process.
  • Communicate and instruct suppliers on the use of a corrective action process and quality tools & techniques.
  • Participate in the Corrective Action Review Board (CAR)

3. Support Supplier Qualification and Disqualification 
  • Maintain supplier performance and audit results.
  • Identify repeat quality issues by supplier and maintain supplier quality scorecard.
  • Recommend suppliers for qualification and / or disqualification based upon quality performance in conjunction with Procurement and Engineering.


  • Candidate must possess a Degree in Electrical/ Electronics Engineering with minimum 5 years' experience in an engineering/quality capacity in a manufacturing environment
  • Strong technical background  and knowledge in heater/ cable/ charger/ Cordset/ Power Supply manufacturing processes will be of added advantage
  • Knowledge in SMT/PCBA manufacturing and Quality management
  • Familiar with soldering materials, PCB, components, cable hardness testing & acceptance criteria. Knowledge with or certificate with SMT, IPC- A600, IPC-A610, IPC-A620 is a must.
  • Good understanding of statistical methods, quality tools and methodologies. eg. 8D, 5 Whys, GR&R, SPC, DOE, FMEA, Control Plan, APQP, DMAIC  etc…
  • Proactive and driver ship approach to anticipating issues, enforcing decisions, balancing opportunities and mitigating quality risks as early as possible.
  • High performance and efficient worker with a track record of delivering on commitments 
  • Strong analytical problem solver with demonstrated ability to exercise sound judgment while working independently to resolve supplier quality issues
  • Detail oriented and able to multi-task in a high energy and fast paced-environment with critical and tight schedules.
  • Demonstrate understanding in full of engineering specs for component or assembly sourcing.
  • Lead auditor trained or with many years of leading supplier audit, supplier qualifications
  • Leadership ability and strong social skills towards global and cross-functional team
  • Excellent communication skills and ability to interface effectively and professionally internal contacts at all levels of the organization.
  • High Adaptability, self -motivated, independent and results-driven
  • Experience in working in an environment where specification and process are not always predetermined.
  • Motivated by driving continuous improvement programs and application of Lessons Learnt mindset. Knowledge of Six Sigma (DAMIC/DFSS) will be preferred.
  • Knowledge and experience in project management will be plus point.

Benefits Overview

Dyson Singapore monitors the market to ensure competitive salaries and bonuses. Beyond that, you’ll enjoy a transport allowance and comprehensive medical care and insurance. But financial benefits are just the start of a Dyson career. Professional growth, leadership development and new opportunities abound, driven by regular reviews and dynamic workshops. And with a vibrant culture, the latest devices and a relaxed dress code reflecting our engineering spirit, it’s an exciting team environment geared to fuelling and realising ambition.

Posted: 18-Jun-2018

Facebook LinkedIn Twitter Google Plus Viadeo