Site Merchandiser

Starting salary wil be based on experience and credentials

Chicago, IL

Description

The Site Merchandiser will be working on the US Digital team, driving a best-in-class customer experience in our Environmental Control and Personal Care categories. Responsibilities include launching product and promotional campaigns, optimizing messaging, and segmentation and targeting strategies to increase customer engagement. It also contributes to the development and testing of new site features and capabilities, working closely with our category marketing and tech teams.

Market Overview

Dyson landed in the US in 2002 and within 24 months our technology was market share leader. Our bustling HQ is based in the historic Montgomery Ward Building, overlooking the Chicago River. Just west of the city in Aurora, our dedicated US Customer Care team now numbers 160 people. And in total, there are over 600 Dyson people working across the US in multiple functions.

But Dyson US is still growing. It’s poised to double its footprint and take on new categories. Already a target for our competitors, challenging times are ahead. And our battle-hungry US team are truly fired up.

Function Overview

Armed with scientifically-proven product superiority and precision-engineered technology, our creatives find it easy to get inspired. But we never take the obvious route. Online or offline, our in-house design teams are encouraged – just like our engineers – to turn the world upside and explore new approaches. Elevating the Dyson brand and solving an endless stream of global marketing problems.

Accountabilities

Business Ownership

  • Collaborate with and inform the Merchandising and Marketing Teams to ensure assortments, promotional activity and customer communications lead to desired business results
  • Leverage web analytics to understand performance of and customer interaction with site content, such as categories, featured placements (including promotions/sales) and general online shopping experiences to identify business opportunities and risks
  • Drive improvement in the performance of the site and help drive projects and initiatives to further enhance the shopping experience

Digital Creative Support

  • Work closely with creative and marketing teams to develop digital creative for website
  • Set-up and manage creative assets across the site, including Homepage, Category Pages and Promotional pages

Site Maintenance

  • Ensure accuracy of all creative assets, linking, promotions and product attribution for the site and within areas of focus
  • Build product pages in support of new product launches
  • Resolve all issues and errors logged within the areas of focus
  • Update product stock levels and product registration database

 

Fulfil other duties as required

  • Relish the opportunity to pick up new activities that fall broadly in the purpose of the role
  • Think creatively, identifying opportunities for improvement
  • Identify problems and create solutions

Skills

  • 3-4 years working experience in site merchandising, or for a transactional ecommerce website
  • Demonstrated experience using data and metrics to measure performance and determine improvements
  • Experience using Adobe Experience Manager, or other content management systems preferred
  • Good knowledge of Microsoft Office products
  • Strong communication skills
  • Strong attention to detail and accuracy
  • Aptitude for data-analysis
  • Strong project management, organizational and planning skills
  • Ability to build relationships quickly, and work well with many different teams and personalities
  • Ability to work in a fast-paced environment where priorities change often
  • Properly manage time and priorities to deliver projects effectively and within set deadlines

Benefits Overview

Dyson US monitors the market to ensure competitive salaries, holidays and retirement plans. Beyond that, you’ll also enjoy profit-related bonuses and life and disability cover. But financial rewards are just the start of a Dyson career. Rapid professional growth, leadership development and new opportunities abound, driven by regular reviews and dynamic workshops. And with a vibrant culture, the latest devices and a relaxed dress code reflecting our engineering spirit, it’s an exciting team environment geared to fuelling and realising ambition.
 
Dyson is committed to providing reasonable accommodations to individuals with disabilities. If you are interested in applying for employment with Dyson and need a reasonable accommodation for any part of the application process, please send an e-mail with your contact information, the job number of the position for which you are interested in applying, and the nature of your request to careers.us@dyson.com or call (312) 706-2260(312) 706-2260. Determinations of requests for reasonable accommodation are made on a case-by-case basis.

Posted: 20-Mar-2017

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