Retail Team Leader - White City

Competitive salary + bonus, pension

White City, London


The Retail Team Leader will act as the face of the Dyson Mall Demo Zone, and is integral to upholding and protecting the Dyson brand and its principles. You will ensure that a truly inspirational and experiential platform is in place for our customers through an engaged and motivated team. This role is based out of our Mall Demo at White City, London.

Market Overview

Dyson is rapidly expanding; in its new and core categories, and across all of its global markets. The next four years are going to be Dyson’s biggest and busiest yet. By 2020, we'll be hitting £4 billion in revenue. We'll have brought in 5,000 more people. And we'll have launched a further four brand new product categories. 

Function Overview

Our Retail teams epitomise the entrepreneurial spirit that has defined Dyson since day one: ambitious, commercially savvy, and strategically agile. We drive innovative ways to put our technology into more hands. It requires managing multiple networks of Dyson people and takes ownership and courage. Being constantly driven to see clearer solutions and drive better sales.


You will lead a fun, engaging and ambitious culture within the White City Mall Demo Zone, ensuring all of your team are motivated, involved, valued and recognised for their contribution. As a natural leader of people you will be able to spot and develop talent in store, ensure that performance is recognised and development plans are in place. As a strong communicator you will establish and maintain an engagement strategy to ensure that your Dyson Demonstrators are fully informed of updates and changes within their day-to-day roles. Commercially savvy, you will carefully manage the agreed budget for the White City Mall Demo, and work with your line manager to refine and execute the financial objectives.


You will be experienced in a retail leadership role and have a passion for the retail industry. You will have a proven track record in growing sales and improving the profitability of your retail site. As someone who is ambitious, you will possess the desire to grow within Dyson and explore other opportunities within the business. You will possess strong influencing skills and the ability to build strong relationships within both your direct and wider teams.

Benefits Overview

You’ll enjoy a competitive salary, a performance related bonus, generous leave and a pension. But financial benefits are only the start of a Dyson career. Rapid professional growth, leadership development and new opportunities abound, driven by regular reviews and dynamic workshops. And with a vibrant culture and the latest devices it’s an exciting team environment geared to creativity, innovation and ambition.

Posted: 16-May-2018

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