Technical Training Co-ordinator (FTC)


Senai, Johor


    Based in the Dyson Research Design & Development, the main responsibilities will be to support the Technical Training Manager by ensuring smooth and effective functioning of training events and special projects. Providing efficient and resourceful support needed to achieve this.

    Market Overview

    In 2000, Dyson moved production from Malmesbury to Malaysia to be closer to our supply chains and open up international growth. The small team of 10 has now grown to almost 1,200 – forming Dyson’s second biggest global hub. Located in the exhilarating industrial heart of Johor, it’s also home to RDD, IT, operations,  finance, creative and HR.
    The RDD facility is central to our plans to launch 100 new machines in the next four years. To meet these ambitions, we recently expanded the site to 30,000m², with 50 advanced technology labs and 700 new engineers. In the Dyson world, there’s no more exciting place to be.

    Function Overview

    Few people understand Dyson technology as intimately as our Technical Support team. Whether fixing old machines, building prototypes for new machines, or ensuring customers receive the right spare parts, passion is key. So when our service workshop refurbishes machines, it’s to such high a quality that we can resell them with new guarantees. And when we build prototypes – 15,000 last year alone – they’re so well finished that our engineers can test components and stress points in real life scenarios. Because like all Dyson engineers, they push the boundaries of performance and quality.


    1. Map out Technical Total Training plan, design, develop and keep to date training programs (Out-sourced or in-house) based on RDD training needs analysis
    2. Work closely with subject matter experts (SME), skill owner and trainer to gather requirements, choose appropriate training method and instructional design per case. (Mentoring, on the job training, class room training etc)
    3. Design and prepare training aids and materials
    4. Keeping the training calendar and records up to date
    5. Work closely with Learning & Development team in organising RDD training times and resources needed for the courses
    6. Liaise with hiring managers to understand new recruit training requirements
    7. Liaise with HR to organise Induction and keep track of new starter intake
    8. Contact for and organiser of external training
    9. Collating feedback and distributing to the trainers


    Min a Diploma holder preferably in any Engineering field

    Relevant experience not essential but previous exposure to a training function would be an advantage.

    Good technical writing

    Good skill in MS office tools

    Ability to work independently or in a team

    Involved actively in any event organizing or being group participant, like Training event, seminar, talk or presentations

    Benefits Overview

    Dyson Malaysia monitors the market to ensure competitive salaries, bonuses and pension contributions. Beyond that, you’ll enjoy generous leave, a transport allowance and medical care and insurance. But financial benefits are just the start of a Dyson career. Rapid professional growth, leadership development and new opportunities abound, driven by regular reviews and dynamic workshops. And with a vibrant culture, the latest devices and a relaxed dress code reflecting our engineering spirit, it’s an exciting team environment geared to fuelling and realising ambition.

    Posted: 28-Dec-2016

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