Technical Writer - Graphics & Packaging (12 month FTC)

£Competitive

Malmesbury

Description

We require a Technical Writer to join our Copy Team within our R&D Quality and Compliance team. The successful candidate must possess  a strong knowledge and understanding of Regulatory compliance such as ISO9001 and an understanding of database management and requirements for global copy asset management.

The Technical Writer must be able to take complex, technical information and translate it for colleagues and consumers who have nontechnical backgrounds. You will be required to create detailed instructions for others to follow. As a result, you must be detailed and precise at every step so that the instructions can be useful. The Technical writers must be able to think about a procedure or product in the way that a person without technical experience would think about it.

Technical writers must be able to understand and then explain highly technical information. Many technical writers need a background in engineering or computer science in order to do this. Technical communicators must have excellent writing skills to be able to explain technical information clearly.

Market Overview

Home to our global Research, Design and Development centre and all of our Commercial functions, Dyson HQ is tucked away in countryside famous for the railway tunnels and bridges of Isambard Brunel, who revolutionised modern engineering. Our secluded location helps us to protect our ideas and stay independent-minded. Yet nearby are the fashionable cities of Bristol and Bath (where a young James Dyson invented cyclone technology).

The building is the heartbeat of Dyson. Nearly 2,000 people, including James himself, spend their days strategizing, inventing technology and telling the Dyson story to the world. Our HQ has recently doubled its footprint with an ambitious new expansion.

Function Overview

Graphics and Packaging produce any element that goes on the product, accompanies the product, or protects the product, from the assembly line to the customer. We produce the graphics and the packaging for every Dyson product. The department consists of a multidisciplinary team, made up of Creative, Studio, Packaging Design, Manufacturing and Support functions.

Accountabilities

  • Work closely and develop relationships with Engineers and other business stakeholders to ensure Copy Team are provided with quality pre-approved copy.
  • Work closely with Graphics and Packaging (G&P) to ensure they are kept up to date on the progress of copy, are made aware of potential areas of risk and to develop productive relationships.
  • Develop and write new copy that will be easily understood and is suitable for global translation and follows the Dyson style.
  • Ensure that all new copy is legally approved and adheres to regulations.
  • Develop and strengthen key processes for accurate delivery of copy.
  • Work with compliance teams to develop the processes required for regulatory compliance.
  • Work with key copy owners across the business (IP, Legal, Standards, Tech Services, etc) to ensure that their copy is managed and maintained through the correct process.
  • Provide the Copy Executives with Master File to work from. Develop & manage the Change Request process.
  • Core Responsibilities Deliver high quality, consistent and approved copy through a Digital Asset Management System on time and to brief.
  • Work closely with business stakeholders to ensure that there is an understanding of the technology and creative pathways.
  • Driving a mind-set change, and process improvement, across the business to agree copy during Master Copy Approval and develop the process required for Regulatory Approval Work with Engineers and other stakeholders to ensure that we understand their issues and work collaboratively to ensure positive results.
  • Work with Distributors and Local Marketing Departments to establish market specific requirements.

Skills

  • A proven background in Technical Writing and strong English grammar skills.
  • Knowledge and understanding of Regulatory compliance such as ISO9001
  • An understanding of database management and requirements for global copy asset management is desired but more than anything we are looking for logical thinkers and the ability to pick up new systems quickly.
  • Ability to manage complex/multiple projects and to deliver on time.
  • Ability to influence colleagues and bring about decision making and change in a pragmatic way without ever compromising quality.
  • Ability to plan and prioritise own workload Understanding and implementation of new processes
  • Ability to deliver copy to brief on time.
  • Ability to assist and help cross-functional teams to deliver requirements on time.
  • Basic understanding of Indesign is desired but not essential.
  • Technical writers must be able to take complex, technical information and translate it for colleagues and consumers who have nontechnical backgrounds.

Detail oriented.

  • Technical writers create detailed instructions for others to follow. As a result, they must be detailed and precise at every step so that the instructions can be useful.

Imagination.

  • Technical writers must be able to think about a procedure or product in the way that a person without technical experience would think about it. T

Teamwork.

  • Technical writers must be able to work well with others. They are almost always part of a team: with other writers; with designers, editors, and illustrators; and with the technical people whose information they are explaining.

Technical skills.

  • Technical writers must be able to understand and then explain highly technical information. Many technical writers need a background in engineering or computer science in order to do this.
  • Writing skills. Technical communicators must have excellent writing skills to be able to explain technical information clearly.

Behavioural qualities:

  • Solutions orientated Calm, unflappable and pragmatic Delivery focussed Flexible and proactive Team Work Drive and Enthusiasm Motivated and proactive Ability to challenge positively Ability to work collaboratively at all levels across the business

Benefits Overview

Dyson monitors the market to ensure competitive salaries and pension contributions. Beyond that, you’ll also enjoy a profit-related bonus, generous leave and life insurance. But financial benefits are only the start of a Dyson career. Rapid professional growth, leadership development and new opportunities abound, driven by regular reviews and dynamic workshops. And with a vibrant culture, flexible working hours, the latest devices and a relaxed dress code reflecting our engineering spirit, it’s an exciting team environment geared to creativity, innovation and ambition.

Posted: 9-Jun-2017

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