Vice President IT, Dyson Americas

Starting salary will be based on experience and credentials

Chicago, IL


This new position will provide overall leadership for IT in Dyson’s Americas region; responsible for partnering with business leadership and assess the current business needs of a fast growing market; designing a regional IT strategy to ensure that our objectives are achieved; transforming the business and taking accountability for delivery through local IT teams and leveraging the wider global IT function. They will need to build out the current organization to support the rapid geographic expansion and implement new best in class technologies to support the exciting business challenges that are ahead. This will include initiatives to improve business performance through the implementation of new business applications, infrastructure upgrades, and best in class IT Service.

This role will also include delivery of global transformation projects as well as local initiatives to improve day to day business operations.

The IT VP will lead all local operations to ensure improvements are translated into tangible local business benefits.  This individual will manage the US, Canada, and LATAM IT teams delivering numerous regional IT initiatives as well as ensuring success of globally run projects, representing local interests and ensuring that the team support and manage their introduction successfully.

Market Overview

Dyson is a global technology company. Using a desire to make things work better as a catalyst for invention, our team of 3,000 engineers and scientists are passionate about developing technology that solves the problems others often ignore. From the world’s first bagless vacuum cleaner, to hand dryers that use 420mph sheets of air to remove moisture from hands, to a completely re-thought hair dryer with its motor in the handle, we are relentless about engineering better solutions. Dyson spends $8.8million a week on research and development and works with more than 40 universities worldwide to develop early-stage technologies.


Dyson launched in the US in 2002, with the DC07 vacuum cleaner. Within 2 years, it was market share leader. Now, the US team is nearly 1,000 strong, with offices in Chicago, IL; Aurora, IL; San Francisco, CA; and Dyson people around the entire country. And we are still growing. Dyson US is poised to double its footprint, and take on new categories. Already a target for our competitors, challenging times are ahead. And our battle-hungry US team is fired up.

Function Overview

Our IT teams manage the technology that makes what we do possible. They support and maintain tools that allow Dyson to operate on an international scale. They build the backbone of our global digital channels. They protect Dyson secrets through cutting edge digital security measures. And they bring all of this, and more, together. Seamlessly. In the next few years, Dyson is getting even bigger – more people, space, and resources. Embracing the change, our IT teams won't just be critical to making our ambitious growth happen. They'll help Dyson capitalize on all the opportunities it'll bring.


Develop and agree a regional IT strategy aligned with the global strategy; enabling the Americas long term business plans

  • Working as a trusted partner with senior business leaders across Dyson's markets in US, Canada and South America to understand strategic plans and objectives
  • Ensure the demands for new IT capabilities needed to enable these plans are appropriately captured, prioritized and business expectations on delivery timescales fully understood.
  • Providing technical insight into the Regional Leadership team on global, regional and local technology trends and innovation and how these can be leveraged to drive business growth and new operating models to achieve the expected goals and ambitions in the region. 

Build and lead the Americas IT function too ensure successful delivery of the Regional IT Strategy

  • Design and deliver initiatives based on the road map and program plan, both locally and as part of a global team.
  • Transform IT operations to ensure that it meets the expectations of the business in terms of quality of service; minimizing business disruption and streamlining processes aligned with Global IT transformation plans
  • Develop the Dyson Americas team to provide best in class IT Service.
  • Delivery of local projects to the global IT Project Management methodology, ensuring each project is completed to time, budget and quality.
  • For globally run projects, the VP IT– Americas will provide local leadership to ensure the successful delivery of outcomes for the Americas end users
Ensure IT Operations functions effectively
  • Build and maintain strong working relationships with business owners and suppliers
  • Responsible for improving, developing and monitoring processes to meet global IT support services levels.
  • Represent the escalation and decision point as appropriate. Contribute to incident resolution, making key decisions as necessary.
  • Contribute to the development & deployment of Global processes.
  • Accountable for all Americas IT procurement, ensuring best fit and value to Dyson -Ensure all Supplier Engagement is within the Dyson “Code of Conduct”.

Provide Senior IT Leadership to the US and Global businesses

  • Manage the performance and development of Americas IT team.
  • Promote the professional development of staff and ensure that the correct technological skills balance is established to support corporate wide systems.
  • Determine the short and long term capacity needs to sustain optimal IT team performance.
  • Ensure the Americas Management teams are fully aware of all Global IT initiatives and their regional impact.
  • Act as the champion for the Americas’ needs as part of the global IT organisation
Provide Leadership for the IT elements of business projects.
  • Ensure the business partnership is developed and maintained.
  • Design and ensure completion of an Americas road map.
  • Assist in the strategic plan for Global IT.
  • Lead Regional IT Portfolio Governance Reviews with business and global IT leadership.
  • Manage the IT budget and financial processes.
  • Drive the annual IT planning and budgeting process.
  • Manage the local IT budget and plans throughout the year
  • Ensure the correct financial processes are adhered to.
  • Collaborate on business cases to support local IT investments
  • Attend monthly reviews of actual and budget spend with Finance to ensure real time reporting is used to track and assess spend.
  • Ability to work at all levels – from vision and strategy development, through planning and ultimately execution – and be willing to be hands on when required.


  • Bachelor’s Degree required
  • 10-15 years’ experience working within an IT organization in a Service, Infrastructure or Applications capacity
  • At least 7 years’ experience leading an IT team delivering projects and services against an agreed program plan Leadership of IT projects, preferably using a structured project delivery approach such as Prince 2.
  • Financial management and budgeting.
  • Experience of designing and delivering successful IT Road Maps and Program Plans to help businesses achieve their objectives
  • Experience of IT Procurement using a structure RFP process, including involvement with developing statements of work and associated contracts.
  • Ideally experience of operating within a global organization with a proven ability to deliver against global initiatives.
  • Understanding of business processes and ideally experience of working with business teams to enhance and develop processes.
  • Dynamic and enthusiastic personality, combining flexibility and creativity.
  • Ability to offer solutions to various IT related problems, at times when under pressure.
  • Entrepreneurial and innovative in nature, with a passion for technology and how it can transform a business
  • Strong commercial and business understanding and how technology can enable new ways of working and business models and deliver business outcomes.

Benefits Overview

Dyson US monitors the market to ensure competitive salaries, holidays and retirement plans. Beyond that, you’ll also enjoy profit-related bonuses and life and disability cover. But financial rewards are just the start of a Dyson career. Rapid professional growth, leadership development and new opportunities abound, driven by regular reviews and dynamic workshops. And with a vibrant culture, the latest devices and a relaxed dress code reflecting our engineering spirit, it’s an exciting team environment geared to fueling and realizing ambition.

Dyson is committed to providing reasonable accommodations to individuals with disabilities. If you are interested in applying for employment with Dyson and need a reasonable accommodation for any part of the application process, please send an e-mail with your contact information, the job number of the position for which you are interested in applying, and the nature of your request to or call (312) 706-2260. Determinations of requests for reasonable accommodation are made on a case-by-case basis.

Posted: 11-Dec-2017

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